Data Protection & Privacy

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: August 2025GDPR Compliant
Introduction

At Thry, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By using Thry, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

Contact Information: If you have any questions about this Privacy Policy, please contact us at privacy@thry.org.

Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

  • Name and email address when you create an account
  • Profile information (username, bio, profile picture)
  • Educational background and preferences
  • Communication preferences

Usage Data

  • Learning progress and achievements
  • Problem-solving attempts and results
  • Course enrollment and completion data
  • Time spent on different subjects and topics
  • Interaction with other users and content

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Usage patterns and analytics data
How We Use Your Information

We use the information we collect for various purposes:

Service Provision

  • Provide and maintain our educational platform
  • Personalize your learning experience
  • Track your progress and achievements
  • Enable social learning features

Communication

  • Send important service updates
  • Provide customer support
  • Send educational content and recommendations
  • Respond to your inquiries

Improvement

  • Analyze usage patterns
  • Improve our platform and content
  • Develop new features
  • Conduct research and analytics

Security

  • Protect against fraud and abuse
  • Ensure platform security
  • Comply with legal obligations
  • Enforce our terms of service
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting providers, analytics services, and customer support tools.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Safety and Security

We may share information to protect the safety and security of our users, prevent fraud, or address technical issues.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits and updates
  • Access controls and monitoring

Organizational Measures

  • Employee training on data protection
  • Limited access to personal data
  • Regular privacy policy reviews
  • Incident response procedures

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Control

  • Access your personal information
  • Update or correct your data
  • Delete your account and data
  • Export your data

Communication Preferences

  • Opt out of marketing emails
  • Control notification settings
  • Manage privacy settings
  • Choose data sharing preferences

To exercise these rights, please contact us at privacy@thry.org. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential Cookies

Required for basic platform functionality, such as authentication and session management.

Analytics Cookies

Help us understand how users interact with our platform to improve our services.

Preference Cookies

Remember your settings and preferences to personalize your experience.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

For users between 13 and 18 years old, we recommend parental guidance and consent for using our educational platform.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

For users in the European Union, we implement appropriate safeguards, such as standard contractual clauses, to protect your data when transferred outside the EU.

By using our Service, you consent to the transfer of your information to countries where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification
  • Displaying a notice on our platform

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@thry.org

Data Protection Officer: dpo@thry.org

Response Time: We typically respond to privacy inquiries within 48 hours.

This Privacy Policy was last updated on August 2025. We are committed to protecting your privacy and will continue to review and improve our practices.